Last Updated: March 4, 2026
Welcome to HomeRepairly ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [https://homerepairly.com](https://homerepairly.com) (the "Website"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
We may collect information about you in a variety of ways. The information we may collect on the Website includes:
Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Website or when you choose to participate in various activities related to the Website, such as online chat and message boards.
Derivative Data
Information our servers automatically collect when you access the Website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Website.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Website. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor (e.g., Stripe, PayPal, or other), and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:
- Create and manage your account.
- Email you regarding your account or order.
- Fulfill and manage purchases, orders, payments, and other transactions related to the Website.
- Generate a personal profile about you to make future visits to the Website more personalized.
- Increase the efficiency and operation of the Website.
- Monitor and analyze usage and trends to improve your experience with the Website.
- Notify you of updates to the Website.
- Offer new products, services, and/or recommendations to you.
- Perform other business activities as needed.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Process payments and refunds.
- Request feedback and contact you about your use of the Website.
- Resolve disputes and troubleshoot problems.
- Respond to product and customer service requests.
- Send you a newsletter.
- Solicit support for the Website.
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience. When you access the Website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Website.
The Website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
We respect your right to control how your personal information is used. You have several options to opt-out of our communications and data processing activities:
Opt-Out of Marketing Emails and Communications
If you no longer wish to receive marketing emails, newsletters, or promotional communications from us, you may opt-out at any time by:
- Clicking the "Unsubscribe" link found at the bottom of any marketing email we send you; or
- Visiting our opt-out page directly at: https://homerepairly.com/unsubscribe/
Please allow up to ten (10) business days for your opt-out request to be processed. Please note that even after opting out of marketing communications, you may still receive transactional or service-related communications (such as order confirmations or account notifications) that are necessary for the operation of our services.
Opt-Out of the Sale or Sharing of Your Personal Information
We may share your personal information with third parties for marketing purposes. You have the right to opt-out of the sale or sharing of your personal information at any time. To exercise this right, please:
- Visit our opt-out page: https://homerepairly.com/unsubscribe/
- Email us at: support@homerepairly.com with the subject line "Do Not Sell or Share My Personal Information"
- Write to us at: HomeRepairly, 30 N Gould St, Ste N, Sheridan, WY 82801
Opt-Out of Cookies and Tracking Technologies
You may opt-out of certain tracking technologies by adjusting your browser settings to refuse cookies or by using browser-based privacy tools. Please note that disabling cookies may affect the functionality of the Website.
Many U.S. states have enacted comprehensive consumer data privacy laws that grant residents specific rights regarding their personal information. As of the date of this Privacy Policy, the following states have enacted comprehensive privacy laws with consumer rights protections. Depending on your state of residence, you may have some or all of the rights described below.
Description of Consumer Rights
Regardless of your state of residence, we strive to honor the following rights for all users to the extent applicable:
Right to Know and Access. You have the right to know what categories and specific pieces of personal information we have collected about you, the purposes for which we use it, and the categories of third parties with whom we share it. You may submit a request to receive a copy of the personal information we hold about you.
Right to Deletion. You have the right to request that we delete the personal information we have collected from you. We will honor your request subject to certain legal exceptions, such as when we are required to retain information to comply with a legal obligation or to complete a transaction you initiated.
Right to Correction. You have the right to request that we correct inaccurate personal information that we maintain about you. Upon receiving a verifiable request, we will use commercially reasonable efforts to correct the information as directed.
Right to Opt-Out of Sale, Sharing, or Targeted Advertising. You have the right to opt-out of the sale of your personal information to third parties and the sharing of your personal information for purposes of cross-context behavioral advertising or targeted advertising. To exercise this right, please visit https://homerepairly.com/unsubscribe/ or contact us at support@homerepairly.com.
Right to Data Portability. You have the right to receive a copy of the personal information you have provided to us in a portable, and to the extent technically feasible, readily usable format that allows you to transmit the data to another entity.
Right to Non-Discrimination. We will not discriminate against you for exercising any of your privacy rights. This means we will not deny you goods or services, charge you different prices or rates, or provide you with a different level or quality of goods or services as a result of your exercising your privacy rights.
Right to Limit Use of Sensitive Personal Information (California). California residents have the additional right to limit our use and disclosure of sensitive personal information to only that which is necessary to perform the services or provide the goods reasonably expected by an average consumer.
Right to Appeal (Select States). Residents of certain states, including Virginia, Colorado, Connecticut, and others, have the right to appeal our decision if we decline to take action on your privacy rights request. If we deny your request, we will provide you with a written explanation of our reasons and instructions on how to submit an appeal.
State-Specific Disclosures
California Residents (CCPA / CPRA)
California residents have the most expansive privacy rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). In addition to the rights described above, California residents have the right to know whether their personal information is being sold or disclosed and to whom, the right to opt-out of the sale of personal information, and the right to equal service and price even if they exercise their privacy rights. California residents may also designate an authorized agent to make a request on their behalf.
To exercise your California privacy rights, please visit [https://homerepairly.com/unsubscribe/], email us at support@homerepairly.com, or write to us at HomeRepairly, 30 N Gould St, Ste N, Sheridan, WY 82801. We will respond to your verifiable consumer request within forty-five (45) days of receipt.
Colorado Residents (CPA)
Colorado residents have the right to opt-out of the processing of their personal data for purposes of targeted advertising, the sale of personal data, and profiling in furtherance of decisions that produce legal or similarly significant effects. Colorado residents may also designate an authorized agent to exercise their rights.
To exercise your Colorado privacy rights, please contact us at support@homerepairly.com or visit https://homerepairly.com/unsubscribe/. We will respond within forty-five (45) days of receipt, with a possible extension of an additional forty-five (45) days when reasonably necessary.
Connecticut Residents (CTDPA)
Connecticut residents have the right to opt-out of the processing of personal data for purposes of targeted advertising, the sale of personal data, and profiling. Connecticut residents also have the right to appeal a decision we make regarding their privacy request.
To exercise your Connecticut privacy rights, please contact us at support@homerepairly.com or visit https://homerepairly.com/unsubscribe/. We will respond within forty-five (45) days of receipt.
Virginia Residents (VCDPA)
Virginia residents have the right to access, correct, delete, and obtain a copy of their personal data, as well as the right to opt-out of the processing of personal data for targeted advertising, the sale of personal data, and profiling. Virginia residents may appeal a decision we make regarding their privacy request.
To exercise your Virginia privacy rights, please contact us at support@homerepairly.com or visit https://homerepairly.com/unsubscribe/. We will respond within forty-five (45) days of receipt.
Texas Residents (TDPSA)
Texas residents have the right to access, correct, delete, and obtain a copy of their personal data, as well as the right to opt-out of the sale of personal data, targeted advertising, and profiling. Texas residents may also appeal a decision we make regarding their privacy request.
To exercise your Texas privacy rights, please contact us at support@homerepairly.com or visit https://homerepairly.com/unsubscribe/. We will respond within forty-five (45) days of receipt.
Oregon Residents (OCPA)
Oregon residents have the right to access, correct, delete, and obtain a copy of their personal data, as well as the right to opt-out of the sale of personal data, targeted advertising, and profiling. Oregon residents may also appeal a decision we make regarding their privacy request.
To exercise your Oregon privacy rights, please contact us at support@homerepairly.com or visit https://homerepairly.com/unsubscribe/. We will respond within forty-five (45) days of receipt.
Montana Residents (MTCDPA)
Montana residents have the right to access, correct, delete, and obtain a copy of their personal data, as well as the right to opt-out of the sale of personal data and targeted advertising. Montana residents may also appeal a decision we make regarding their privacy request.
To exercise your Montana privacy rights, please contact us at support@homerepairly.com or visit https://homerepairly.com/unsubscribe/. We will respond within forty-five (45) days of receipt.
Delaware Residents (DPDPA)
Delaware residents have the right to access, correct, delete, and obtain a copy of their personal data, as well as the right to opt-out of the sale of personal data, targeted advertising, and profiling. Delaware residents may also appeal a decision we make regarding their privacy request.
To exercise your Delaware privacy rights, please contact us at support@homerepairly.com or visit https://homerepairly.com/unsubscribe/. We will respond within forty-five (45) days of receipt.
Iowa Residents (ICDPA)
Iowa residents have the right to access, delete, and obtain a copy of their personal data, as well as the right to opt-out of the sale of personal data and targeted advertising.
To exercise your Iowa privacy rights, please contact us at support@homerepairly.com or visit https://homerepairly.com/unsubscribe/. We will respond within ninety (90) days of receipt.
Nebraska Residents (NDPA)
Nebraska residents have the right to access, correct, delete, and obtain a copy of their personal data, as well as the right to opt-out of the sale of personal data and targeted advertising.
To exercise your Nebraska privacy rights, please contact us at support@homerepairly.com or visit https://homerepairly.com/unsubscribe/. We will respond within forty-five (45) days of receipt.
New Hampshire Residents (NHPA)
New Hampshire residents have the right to access, correct, delete, and obtain a copy of their personal data, as well as the right to opt-out of the sale of personal data, targeted advertising, and profiling. New Hampshire residents may also appeal a decision we make regarding their privacy request.
To exercise your New Hampshire privacy rights, please contact us at support@homerepairly.com or visit [https://homerepairly.com/unsubscribe/](https://homerepairly.com/unsubscribe/). We will respond within forty-five (45) days of receipt.
New Jersey Residents (NJDPA)
New Jersey residents have the right to access, correct, delete, and obtain a copy of their personal data, as well as the right to opt-out of the sale of personal data, targeted advertising, and profiling. New Jersey residents may also appeal a decision we make regarding their privacy request.
To exercise your New Jersey privacy rights, please contact us at support@homerepairly.com or visit [https://homerepairly.com/unsubscribe/](https://homerepairly.com/unsubscribe/). We will respond within forty-five (45) days of receipt.
Tennessee Residents (TIPA)
Tennessee residents have the right to access, correct, delete, and obtain a copy of their personal data, as well as the right to opt-out of the sale of personal data, targeted advertising, and profiling. Tennessee residents may also appeal a decision we make regarding their privacy request.
To exercise your Tennessee privacy rights, please contact us at support@homerepairly.com or visit [https://homerepairly.com/unsubscribe/](https://homerepairly.com/unsubscribe/). We will respond within forty-five (45) days of receipt.
Minnesota Residents (MCDPA)
Minnesota residents have the right to access, correct, delete, and obtain a copy of their personal data, as well as the right to opt-out of the sale of personal data, targeted advertising, and profiling. Minnesota residents also have the right to question and obtain an explanation of automated decisions made about them through profiling. Minnesota residents may also appeal a decision we make regarding their privacy request.
To exercise your Minnesota privacy rights, please contact us at support@homerepairly.com or visit [https://homerepairly.com/unsubscribe/](https://homerepairly.com/unsubscribe/). We will respond within forty-five (45) days of receipt.
Maryland Residents (MODPA)
Maryland residents have the right to access, correct, delete, and obtain a copy of their personal data, as well as the right to opt-out of the sale of personal data, targeted advertising, and profiling. Maryland's law imposes data minimization requirements, meaning we limit our collection of your personal data to what is reasonably necessary and proportionate to the purposes for which it is processed. Maryland residents may also appeal a decision we make regarding their privacy request.
To exercise your Maryland privacy rights, please contact us at support@homerepairly.com or visit [https://homerepairly.com/unsubscribe/](https://homerepairly.com/unsubscribe/). We will respond within sixty (60) days of receipt.
Utah Residents (UCPA)
Utah residents have the right to access, delete, and obtain a copy of their personal data, as well as the right to opt-out of the sale of personal data and targeted advertising.
To exercise your Utah privacy rights, please contact us at support@homerepairly.com or visit [https://homerepairly.com/unsubscribe/](https://homerepairly.com/unsubscribe/). We will respond within forty-five (45) days of receipt.
Indiana Residents (INCDPA)
Indiana residents have the right to access, correct, delete, and obtain a copy of their personal data, as well as the right to opt-out of the sale of personal data, targeted advertising, and profiling. Indiana residents may also appeal a decision we make regarding their privacy request.
To exercise your Indiana privacy rights, please contact us at support@homerepairly.com or visit [https://homerepairly.com/unsubscribe/](https://homerepairly.com/unsubscribe/). We will respond within forty-five (45) days of receipt.
Kentucky Residents (KCDPA)
Kentucky residents have the right to access, correct, delete, and obtain a copy of their personal data, as well as the right to opt-out of the sale of personal data, targeted advertising, and profiling. Kentucky residents may also appeal a decision we make regarding their privacy request.
To exercise your Kentucky privacy rights, please contact us at support@homerepairly.com or visit [https://homerepairly.com/unsubscribe/](https://homerepairly.com/unsubscribe/). We will respond within forty-five (45) days of receipt.
Rhode Island Residents (RIDTPPA)
Rhode Island residents have the right to access, correct, delete, and obtain a copy of their personal data, as well as the right to opt-out of the sale of personal data, targeted advertising, and profiling. Rhode Island residents may also appeal a decision we make regarding their privacy request.
To exercise your Rhode Island privacy rights, please contact us at support@homerepairly.com or visit [https://homerepairly.com/unsubscribe/](https://homerepairly.com/unsubscribe/). We will respond within forty-five (45) days of receipt.
To submit a request to exercise any of your privacy rights, you may use any of the following methods:
- **Online:** Visit [https://homerepairly.com/unsubscribe/](https://homerepairly.com/unsubscribe/)
- **Email:** Send a request to support@homerepairly.com with the subject line "Privacy Rights Request"
- **Mail:** Write to us at HomeRepairly, 30 N Gould St, Ste N, Sheridan, WY 82801
When submitting your request, please include your full name, email address, state of residence, and a description of the right you wish to exercise. We may need to verify your identity before processing your request to protect your personal information and prevent unauthorized access. We will not charge a fee for processing your request unless it is excessive, repetitive, or manifestly unfounded.
We will confirm receipt of your request within ten (10) business days and will respond to your request within the timeframe required by your applicable state law (generally within forty-five (45) days, with a possible extension of an additional forty-five (45) days when reasonably necessary).
2. GDPR (For EEA Users)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at support@homerepairly.com.
If you have questions or comments about this Privacy Policy, or to exercise your privacy rights, please contact us at:
HomeRepairly
30 N Gould St, Ste N
Sheridan, WY 82801
support@homerepairly.com
To opt-out of marketing communications or to exercise your data privacy rights, please visit: https://homerepairly.com/unsubscribe/
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